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Danish Customer Service Executive

Danish Customer Service Executive 

Location: Eindhoven, The Netherlands
Starting date: March 2015
6 months contract (with long term option)

Description of the company:

Any Lamp BV is the leading online supplier of lighting products (lamps, gears and fixtures) in Europe. We run more than 10 websites all over Europe! With a range of more than 4000 lamp references from the biggest brands (Philips, Osram, GE, Sylvania), we are growing internationally extremely fast! The headquarters of Any-Lamp BV are located in Helmond, in the Netherlands, close to the place where Philips Lighting was founded in 1891.

More than 10 languages are spoken in our office every day and most of us are also younger than 25! We are always searching for ways to improve our services and increase process efficiency and for this we are now looking for the most promising talents! This is the perfect opportunity for you to make your first steps towards working in an international business environment and improve as well as gain new skills in this area. 

Duties & Responsibilities:

  • Deal with incoming telephone calls
  • Build up and maintain good relationship with customers
  • Coordination and process of invoices
  • Shipment coordination, tracking and returns
  • Pre and after sales activities
  • Inventory control and tracking
  • Support colleagues

 Requirements

  • Diplomas: 2/3 years education in the field of sales/customer service
  • Native Danish and a average level of English
  • Commercial attitude
  • Ability to work effectively within a team environment
  • Proactive with a strong customer service focus
  • Ability to handle many tasks
  • Very good knowledge of MS Office (Word, Excel, Outlook)
  • Stress-resistant and able to prioritize
  • Excellent communication skills (both written and verbal)

 What we offer

  • Full time position (40hours per week)
  • 6 months contract with extension to a permanent contract
  • Opportunity to get a lot of insights in the field of e-commerce
  • International and dynamic environment
  • Being part of a fast growing company
  • Welcoming team
  • Salary: according to experience and qualifications

Interested? Then send us your personalized cover letter where you explain why you are suitable for this position together with your CV to humanresources@any-lamp.com

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